ONLINE PORTAL FAQs
The registration link sent to me has expired. OR I have not received an email to register. What do I do?
- On the login page, click Forgot Password. You will then be asked to input your email address (please use the one you provided to us).
- Click "Reset Password". You should receive an email with a link where you can create your password.
- If you cannot find the email, kindly check your spam folder. If you still couldn't find it, please send us a ticket through this link and indicate the email address you ought to use in the portal, your full name as well as your child's.
Do we accept credit cards as a form of payment?
The school uses DragonPay as a payment integrator. DragonPay can actually accept all major credit cards except those that employ proprietary apps like the Citi PayAll. However, the school does not accept credit cards as payment. Credit Card Companies charge subscribing merchants 3% of the transaction amount that merchants typically would have already included in their sales price. The school opted not to increase school fees if only to cover this. School Fee increases cover only inflationary increases. In the alternative, the school's digitized system through Dragonpay charges only Php 20 per transaction to the payor's account (in this case the parent). For this year's average whole-year fees, Php 20 is merely 0.014%. Dragonpay accepts cash payments and convenient online transactions through 13 major banks.
My bank limits are only Php 50,000 per transaction. How can I avail of the discount?
We are working with DragonPay as a payment integrator which could accept payments as high as Php 1,000,000 per day. You need to adjust your limits with your respective banks. You can also opt to use Over-the-Counter which has a daily limit of Php 1,000,000 per transaction.
How do I adjust those limits?
- Unionbank - For amounts over ₱100,000, please choose PesoNet as your mode of payment to use your UnionBank account to process the whole transaction in one.
- Metrobank
- Security Bank
- Banco de Oro (BDO)
- Bank of the Philippine Islands (BPI)
Which banks do you accept payment from?
| Online Banking | Over-the-Counter |
| Asia United Bank (AUB) | Asia United Bank (AUB) |
| Banco de Oro (BDO) | Banco de Oro (BDO) |
| Bank of the Philippine Islands (BPI) | Bank of the Philippine Islands (BPI) |
| ChinaBank | ChinaBank |
| EastWest Bank | EastWest Bank |
| Landbank | Landbank |
| Maybank | Maybank |
| Philippine National Bank (PNB) | Philippine National Bank (PNB) |
| Rizal Commercial Banking Corporation (RCBC) | Rizal Commercial Banking Corporation (RCBC) |
| United Coconut Planters Bank (UCPB) | United Coconut Planters Bank (UCPB) |
| UnionBank | UnionBank |
| Robinson's Bank | Robinson's Bank |
| Bank of Commerce | Bank of Commerce |
How do I pay using Online Banking?
I have already paid online but I don't see an update on my child's enrollment status.
Please allow 1 hour after your online payment for the system to reflect an update on the enrollment status.
I have already paid over the counter but I don't see an update in my child's enrollment status.
Please allow 3 hours after your online payment for the system to reflect an update on the enrollment status.
How do I report technical issues?
Click on Technical Support on the upper-right of your screen.